Our customer support team is available to assist with orders, product inquiries, delivery questions, and general support.
Email: sales@onesourcevines.com
Phone: +234 810 538 8009
You can also use the contact options available on our website, and we will respond as quickly as possible.
Yes. You must be at least 18 years old or the legal drinking age in your jurisdiction to purchase alcoholic beverages from One Source Vines. We reserve the right to request age verification before processing or delivering any order.
Yes, eligible products may be returned or exchanged in accordance with our Return Policy. Products that arrive damaged, defective, or incorrect may qualify for replacement, exchange, or refund. For health and safety reasons, opened alcoholic beverages are generally not eligible for return unless they are defective.
Delivery times vary depending on your location. Orders within Lagos are typically delivered within 1–3 business days, while deliveries to other locations across Nigeria generally take between 2–10 business days. Delivery timelines may vary during peak periods, public holidays, or due to factors beyond our control.
Yes. At One Source Vines, we are committed to offering only authentic and quality products sourced from trusted suppliers and distributors. Every product in our collection is carefully selected to ensure it meets our standards for quality and customer satisfaction.
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