Terms And Conditions

Welcome to One Source Vines (“Company”, “we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our website, products, services, mobile applications, and related platforms.

By accessing, browsing, registering, purchasing products, or otherwise using our website, you agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must discontinue use of the website immediately.

These Terms constitute a legally binding agreement between you and One Source Vines.

2. Eligibility

The sale and delivery of alcoholic beverages are restricted by law.

By using this website, you represent and warrant that:

1. You are at least 18 years of age or the legal drinking age in your jurisdiction.
2. You are legally permitted to purchase alcoholic beverages.
3. You have the authority to enter into legally binding agreements.
4. All information provided by you is accurate, complete, and current.

We reserve the right to refuse service, cancel orders, or suspend accounts where eligibility requirements are not met.

3. Account Registration

Certain features may require account registration.

You agree to:

1. Provide accurate information.
2. Keep login credentials confidential.
3. Maintain updated account details.
4. Accept responsibility for all activities conducted under your account.

We reserve the right to suspend or terminate accounts suspected of fraud, misuse, unauthorized access, or violation of these Terms.

4. Product Information

We strive to ensure that all product descriptions, images, specifications, prices, and availability information displayed on our website are accurate.

However:

1. Product images may differ slightly from actual products.
2. Vintage years may vary depending on stock availability.
3. Packaging may change without notice.
4. Availability may change at any time.

We do not guarantee that all product descriptions are completely free of errors.

5. Pricing

All prices displayed on the website are subject to change without prior notice.

While we make reasonable efforts to ensure pricing accuracy, errors may occasionally occur.

Where a pricing error is identified:

1. We may cancel the affected order.
2. We may contact you regarding the correct price.
3. We may issue a refund where payment has already been processed.

All prices are displayed in the applicable currency and may include or exclude taxes as required by law.

6. Orders

Submission of an order does not constitute acceptance by One Source Vines.

An order becomes accepted only when:

1. Payment has been successfully verified.
2. Product availability has been confirmed.
3. Internal review requirements have been satisfied.

We reserve the right to:

1. Reject orders.
2. Limit quantities.
3. Cancel transactions.
4. Refuse service to any individual or organization.

without prior notice.

7. Payment Terms

We accept approved payment methods displayed on the website.

By submitting payment information, you authorize us to:

1. Charge the selected payment method.
2. Verify payment details.
3. Conduct fraud prevention checks.

Orders may be delayed or cancelled if payment authorization cannot be obtained.

One Source Vines does not store complete card details on its servers.

8. Age Verification

As a seller of alcoholic beverages, we reserve the right to verify the age of customers before processing, dispatching, or delivering orders.

Verification methods may include:

1. Government-issued identification.
2. Third-party verification systems.
3. Delivery-time age checks.

Failure to successfully complete age verification may result in order cancellation without liability to One Source Vines.

9. Delivery and Shipping

Delivery estimates are provided for convenience only and are not guaranteed.

Factors that may affect delivery include:

1. Traffic conditions
2. Weather disruptions
3. Public holidays
4. Courier delays
5. Regulatory restrictions

Risk of loss or damage transfers to the customer upon delivery.

Customers are responsible for providing accurate delivery information.

Additional charges may apply for failed delivery attempts caused by incorrect information.

10. Inspection Upon Delivery

Customers are encouraged to inspect all deliveries immediately upon receipt.

Any claims relating to:

1. Damaged products
2. Missing items
3. Incorrect orders

should be reported within 48 hours of delivery.

Failure to notify us within a reasonable period may affect eligibility for replacement or compensation.

11. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Generally:

1. Products must remain unopened and unused.
2. Original packaging must be intact.
3. Return requests must comply with stated deadlines.

For health, safety, and regulatory reasons, opened alcoholic beverages are generally not eligible for return unless defective or incorrectly supplied.

Approved refunds may take several business days to process depending on payment provider policies.

12. Promotions and Discounts

Promotional campaigns may be subject to additional terms.

We reserve the right to:

1. Modify promotions.
2. Withdraw offers.
3. Correct promotional errors.
4. Refuse misuse of promotional codes.

Promotions cannot be exchanged for cash unless required by law.

13. Intellectual Property Rights

All content on this website including:

1. Logos
2. Graphics
3. Product listings
4. Images
5. Videos
6. Designs
7. Text
8. Software
9. Trademarks

is owned by or licensed to One Source Vines and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.

14. Prohibited Activities

Users must not:

1. Violate applicable laws.
2. Use false identities.
3. Interfere with website functionality.
4. Upload malicious software.
5. Attempt unauthorized access.
6. Scrape website content.
7. Engage in fraudulent transactions.
8. Distribute harmful code.
9. Misrepresent affiliations.

Violation of these provisions may result in account termination and legal action.

15. User Content

Where customers submit:

1. Reviews
2. Testimonials
3. Ratings
4. Comments
5. Suggestions

you grant One Source Vines a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, and publish such content for business purposes.

We reserve the right to remove content considered unlawful, offensive, misleading, defamatory, or inappropriate.

16. Website Availability

We strive to maintain uninterrupted website access.

However, we do not guarantee that the website will always be:

1. Available
2. Secure
3. Error-free
4. Free from interruptions

Maintenance, updates, technical failures, or external factors may affect accessibility.

17. Disclaimer of Warranties

The website and services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, One Source Vines disclaims all warranties, including:

1. Merchantability
2. Fitness for a particular purpose
3. Non-infringement
4. Accuracy of information
5. Continuous availability

No guarantee is provided regarding specific outcomes from use of the website or products.

18. Limitation of Liability

To the fullest extent permitted by law, One Source Vines shall not be liable for:

1. Indirect damages
2. Consequential damages
3. Incidental damages
4. Loss of profits
5. Loss of data
6. Business interruption
7. Loss of opportunity

arising from use of the website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

19. Indemnification

You agree to indemnify, defend, and hold harmless One Source Vines, its directors, employees, affiliates, agents, and partners from any claims, liabilities, damages, costs, or expenses arising from:

1. Your violation of these Terms.
2. Your misuse of the website.
3. Your breach of applicable laws.
4. Your infringement of third-party rights.

20. Force Majeure

One Source Vines shall not be responsible for delays or failures resulting from circumstances beyond reasonable control, including:

1. Natural disasters
2. Government actions
3. Civil unrest
4. Power outages
5. Internet disruptions
6. Supply chain interruptions
7. Transportation failures

Performance obligations shall be suspended during such events.

21. Privacy

Use of the website is also governed by our Privacy Policy, which forms an integral part of these Terms and Conditions.

Users should review the Privacy Policy carefully.

22. Termination

We reserve the right to suspend, restrict, or terminate access to the website without prior notice where:

1. These Terms are violated.
2. Fraud is suspected.
3. Security risks arise.
4. Legal obligations require action.

Termination does not affect rights and obligations accrued prior to termination.

23. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Nigeria.

24. Dispute Resolution

Before initiating legal proceedings, parties agree to attempt good-faith negotiations to resolve disputes.

Where appropriate, disputes may be referred to mediation or alternative dispute resolution mechanisms before court action.

25. Changes to Terms

We reserve the right to amend, modify, update, or replace these Terms at any time.

Updated versions will become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of any revised Terms.

26. Contact Information

For questions regarding these Terms and Conditions, please contact:

One Source Vines

Address: 16 Dr Bode Olajumoke Street, Lagos, Nigeria

Email: sales@onesourcevines.com

Phone: +234 810 538 8009

By accessing, browsing, creating an account, placing an order, or otherwise using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety.